Bevan & Partners, Brooks AB
Carrie Gronemeyer, Partner
``We have seen an increase in Canada Revenue Agency audit activity in recent years, so we believed it would be beneficial to offer Audit Shield to manage those costs to our clients. We also believe that when services like Audit Shield exist, our role as advisors is to present the option to our clients and let them decide what is best for them``.
Colby McGeachy Professional Corporation, Ottawa ON
Dawn McGeachy and Everett Colby, Principals
``Accountancy Insurance’s Audit Shield is another example of how our firm is offering the latest in technology and services, demonstrating to our clients that we are cutting-edge. Our clients appreciate the comfort of knowing that if they are audited they will have us to represent them at no cost. This takes one of the major worries of being a small business off the table, and it provides peace of mind to individuals and businesses alike. This is particularly the case for those clients that have had reviews or audits recently or in prior years. Peace of mind is the greatest outcome we can provide our clients, and that is what makes Audit Shield definitely worthwhile.``
Cusimano Professional Corporation, Toronto ON
Anthony M. Cusimano, President
``As Audit Shield was a new concept to my clients, at first they were unsure of it. What I found was that with a simple explanation of how it works and how it could benefit them, a lot of my clients expressed an interest, and they were satisfied with the information provided to them. It is VERY EASY to implement Audit Shield, with the help of the staff at Accountancy Insurance. It has allowed my firm to differentiate from other CA firms and offer clients confidence in the event of an audit, so I would definitely recommend it.``
Durward Jones Barkwell LLP, ON
“Offering Audit Shield allowed us to clarify that the audit and review process is extra work that we would bill for separately. It makes it easier for us to bill the clients for that time if they have declined to participate in Audit Shield”.
Ford Keast, London ON
Gabrielle Giannantonio, Supervisor, Client Relations
“We have been very pleased with our experience with Audit Shield. Our Account Manager’s response time and attentiveness to any questions and requests has been outstanding. The online portal is a great tool that is very user friendly. The online banking has been a very positive change, with payments of claims being very timely.”
Gilmour Group, Langley BC
Grant Gilmour, International Tax Partner
``Audit Shield has taken the pressure off audits. In the past when a client was audited they would try to ‘nickel and dime’ the audit defence process. They would often try to do it themselves, which returned disastrous results. Clients now recognize the value of Audit Shield, and having a professional defence. Accounting firms without Audit Shield need to think about their client base and consider the fee to risk sensitivity. Audit Shield can be proposed as a savings when compared to risk.``
Good Redden Klosler LLP, Simcoe & Tillsonburg ON
Mike Redden, Partner
``Audit Shield gives our clients freedom from uncertainty. Clients come to accountants to get things done properly, but with the Canada Revenue Agency in the mix, things can go off the rails. Audit Shield gives clients a level of assurance that everything is going be ok``.
Heartland CPAs, Winnipeg MB
Adam R. Kilfoyle, Managing Partner
“We saw Audit Shield as a win/win for us and our clients. We saw Audit Shield as a way to recoup some of our time spent responding to CRA requests (especially on T1 post-assessment queries) where we’ve had difficulty billing our clients in the past”.
InVision CPA, Peace River AB
Gayle Walton, Partner
“Administratively, Audit Shield was easier and less time consuming than I originally thought. It’s a very organized and stream-lined process run by Accountancy Insurance. Accountancy Insurance is so conscious of minimizing Partner admin time to offer this to clients”.
Kingston Ross Pasnak LLP, AB
Hugh Neilson FCPA, FCA, TEP - Director, Taxation
``I know that I've been very happy with the results of making Audit Shield available to clients at our firm. Even clients who decline still appreciate being afforded the choice, and I have had quite a few note that this is a no-brainer for them, based on costs incurred in the past from CRA reviews``.
KWB Chartered Accountants, Edmonton AB
David Wickenberg, Partner
“Thanks to Audit Shield, we can now easily invoice for work that we struggled to bill previously. We also are hearing our clients saying that their peace of mind has really improved now that they no longer worry about additional fees. Offering Audit Shield is definitely worthwhile. It is surprising how many clients really like it and want it. As an added bonus, our Account Manager has been great to deal with, and Audit Shield has financially benefited our firm.”
Marcil Lavallée, Ottawa ON and Gatineau QC
Gilles Verger, CPA, CA, Partner
``We are always looking for ways to improve and increase our client service offering and Audit Shield seemed like a good complement. We felt that the service could help alleviate the financial stress that is often associated with an unplanned government (CRA or RQ) audit and also help manage the costs for our clients. The process was well planned and we received the necessary support and information from the Audit Shield team.``
McCutchen & Pearce Professional Corporation CPAs, Stratford ON
Craig Pearce, Partner
“Audit Shield has provided better recoveries on CRA reviews and audits. Audit Shield has been easy to implement and our dedicated Account Manager is great. Clients that have signed on love it! We don't understand why any firm would not want to offer it.”
Michael H. Keltz Chartered Accountant, East York ON
Michael Keltz, Principal
``It was no hassle to implement Audit Shield and the Accountancy Insurance team were pretty spot on with the expectation of client take up.``
O'Keefe Accounting Group CPA, Port Hope ON
John O'Keefe, CPA, CA, LPA
``Audit Shield removes the unspoken gap between an accountant having to decide between doing the absolute best job possible and what the client is able/willing to pay to be represented. It allows my office to do its best work representing them without having the concern of spending too much time to find the correct answers. It also allows you to represent clients in situations where the fee's involved in doing this job are higher than the amount the CRA is after. The Audit Shield team has also been pleasant to deal with in regards to implementation, execution and the claims process. It was a smart business choice as far as OAG PC is concerned.``
Schwartz Levitsky Feldman llp, Toronto ON
Stacy Mitchell, Partner
``The data review to group my clients was a very efficient process. In fact, I found the entire process of implementing Audit Shield to be very simple.``
Schwartz Levitsky Feldman llp, Toronto ON
Brett Starkman, Partner
``We were surprised how few clients called to ask for an explanation of the Audit Shield offer. The clients that liked the idea just started sending in cheques. We are glad that to have implemented Audit Shield into our accounting firm.``
Sharon Perry & Associated CPA, Coquitlam BC
Sharon Perry, Partner (Growth Advocate)
``Around 30% of clients accepted the Audit Shield offer. And almost all new clients sign up immediately as they see the benefits of paying an annual fee which is quite nominal considering how much audits are costing these days with the back-and-forth with CRA.``
Swanson Gryba & Company CPAs, North Battleford SK
Greg Gryba and Garth Swanson
“We decided to offer Audit Shield to give our clients the choice of whether they wanted to participate in the offering and be protected against the usual professional fees in relation to addressing CRA inquiries and audits. We also saw Audit Shield as a solution that would make good economic sense to a portion of our client base.
The majority of the feedback from our clients was positive. In fact, some saw Audit Shield as a no-brainer. We did have a few clients that asked: ‘does this mean you are not doing your job properly?’, but we saw this as an opportunity to explain about the increased CRA activity and also how random the CRA activity is.
Accountancy Insurance made the implementation process for our firm simple, and the claims process is easy and efficient. We have streamlined the system within our firm, and have one person who handles this for us – it works really well.”
Welch LLP, Ottawa, ON
Don Scott, FCPA, FCA, Tax Partner
``I have been very happy with the results in being able to offer up Audit Shield to Welch LLP clients. Great service from Sharon and the crew at Accountancy Insurance``.
Yale and Partners LLP, Toronto ON
Allan Garber, Tax Partner
``Audit Shield is definitely worth considering. The reaction from our clients has been positive, and for those who did not initially understand the process, it was easily clarified. Based on our accounting firm's experience so far, we recommend Audit Shield.``