News and Media

Federal Auditor General Says Canada Revenue Agency Taking Far Too Long To Resolve Disputes CRA Delays Burdensome And Stressful For Families!

5th December 2016

In his latest report, federal auditor general Michael Ferguson says the Canada Revenue Agency is taking far too long to resolve disputes, costing taxpayers time and money.

Auditors found the CRA often leaves taxpayers in the dark about how long it will take to handle an income tax objection. The report found people often wait months to hear back after formally objecting to tax assessments, and appeals officers can wait more than a year when they request help from other areas of the agency, reported Canadian Press.

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2016 Fall Reports of the Auditor General of Canada

2nd December 2016


Report 2—Income Tax Objections—Canada Revenue Agency

Canadian taxation is based on a system in which taxpayers prepare their own tax returns. This system is guided by fiscal laws, including the Income Tax Act. After taxpayers file their tax returns, the Canada Revenue Agency assesses the returns and may make changes to them.

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CRA's Handling Of Income Tax Objections Criticized

2nd December 2016

The Canada Revenue Agency (CRA) does not process income tax objections in a timely manner, according to a new report by the Auditor General.

The Office of the Auditor General conducted an audit into whether the CRA was efficiently managing income tax objections. It considered the time it takes the CRA to provide taxpayers with decisions on their objections. It looked at where processing delays occurred, and, in the case of income tax appeals, how the Agency used and communicated information on court decisions.

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CRA business audits: Why hiring a chartered accountant is advisable

1st December 2016

The Canada Revenue Agency (CRA) states on its website that it conducts tax return reviews each year to “promote awareness and compliance with the laws” that the CRA administers. The agency also makes it clear that if your return is selected for a review, “it does not represent a tax audit.” However, business audits are another matter. In the case of a business audit, the CRA scrutinizes the books and records of small and medium-sized businesses to ensure that tax laws are adhered to properly, that the businesses obey their responsibilities, and that the businesses receive the correct tax returns to which they’re entitled.

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